Business Intelligence is about providing a better foundation for decision makers by providing information in the right form, in the right quality at the right time.

Business intelligence (BI) is a broad category of applications and technologies for gathering, storing, analyzing, and providing access to data to help enterprise users make better business decisions. BI applications include the activities of decision support systems, query and reporting, online analytical processing (OLAP), statistical analysis, forecasting, and data mining.

Business Intelligence supports different management processes such as:

• Performance Management
• Customer Relationship Management
• Marketing Management
• Risk Management
• Quality Management