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Business Process Management Print

BPM is collaboration between business people and IT staff to foster effective, agile and transparent business processes and is a process centric approach for improving performance that combines information technologies with process and governance methodologies.
By the transformation of BPM, IT leadership evolves into a process leadership: The Chief Information Officer becomes the Chief Process Officer.

What you measure is what you manage so you can’t manage what you don’t measure.

BPM - Business Architecture

The overall structure of the organization, designed to apply strategies that meet the goals and objectives of its customers and stakeholders. Business Architecture is the design representation of how an enterprise defines itself in terms of its role and purpose, and how it defines the way it creates value.

BPM - Process Architecture

Process Architecture is the methods, practices, and procedures by which the people in the enterprise transform available resources and capital to add value for the customers and stakeholders.

Processes are one of two types: core (direct) and enabling (indirect). Core and enabling processes can be assembled into larger value chains known as process frameworks. Core process frameworks include customer value-stream processes like new product introduction, order-to-cash, and procure-to-pay. Enabling process frameworks include employee on boarding and resource management.

BPM - Management Architecture

The BPM management architecture includes project management, process management, and process improvement.

BPM project planning requires you to follow a process methodology, such as Lean, Six Sigma, or SCOR. Project objectives, staffing, scoping, milestones, and deliverables then follow from the methodology.

BPM technology interfaces with a number of popular third-party tools — including Microsoft Office, Lotus Notes, ERP systems, Document Management Systems, analytical tools like Minitab, and business Intelligence tools. With BPM you include these and other similar IT assets as part of the solution. BPM allows you to leverage most any tool to get the most out of your total IT investments.